It may be time to replace your ink cartridges if your Printhead Cleaning Cycle does not improve print quality.

This process prints many pages of text, similar to a printer test page, to flush out ink that has dried on the printhead. You can find Printhead Cleaning Cycles in the printer's menu settings or under 'Devices and Settings' on your PC. When you complete a Printhead Cleaning Cycle, like the printer's test page, you print many pages to remove any dried ink or irregularities from the cartridge.Ĭlean the printheads. You can find the printhead cleaning cycle in the menu settings on the printer display or in the devices and settings section on your PC. Printing from Devices and Printers or anywhere else in Windows still fails.Using the Printhead Cleaning Cycle, clean the printheads. The initial test page during driver installation printed fine. Now paper size is showing correct A4 size. Then I reinstalled driver from stratch - only driver, no other mumbo-jumbo like HP assistant and stuff. Could this be a culprit?ĮDIT: In the meantime, I uninstalled everything related to HP, including other HP network printer. I've tried changing paper size in all ways I could (in HP driver settings, on printer itself, through web interface) but it still says Letter in General tab. The correct paper size should be A4, and it is under 2800 series driver which works. When I switch driver back to HP Color LaserJet Pro M252 PCL 6, one thing that I find curious is that under Printer Properties / General tab I see that paper available is Letter. Unfortunately, this driver doesn't recognize that printer can print in duplex, which doesn't work for me. Then I figured out that the thing prints perfectly when I go to Devices and Printers / right click on HP Color LaserJet Pro M252 PCL 6 / Printer Properties / Advanced and choose Driver: HP Color LaserJet 2800 Series PS, which seems to be some sort of default Windows driver.

Then I tried HP Print and Scan Doctor, and it printed test page with no problems.

My toner is original HP toner that comes with the printer. I reinstalled the driver but I don't get the same verification prompt anymore. I think the issue started when I tried printing after installing driver and got popup to verify that my toner is genuine and refused to do so. After initial setup, where everything went OK, and printing test page successfully, I'm unable to print test page again, or print from applications. Trying to install drivers for HP LaserJet Pro M252dw.

Test page print hp